Term and Conditions

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website and products are intended for responsible hunters and outdoor enthusiasts aged 18+. By using sitkoshop.com, you confirm you meet age requirements in your jurisdiction.

1.2 Intellectual Property

All content on sitkoshop.com, including text, graphics, logos, and product designs, is the exclusive property of Sitko Shop and protected by intellectual property laws. You may not:

• Reproduce, distribute, or modify any content without written permission
• Use our branding or product designs for commercial purposes
• Reverse engineer or copy our product technology (especially electronic scent elimination devices)

2. Product Information and Limitations

2.1 Product Descriptions

We take pride in accurate product descriptions for our hunting gear, including:

• Backpacks, fanny packs, and hydration systems
• Scent control technology and elimination products
• Specialty hunting apparel and decoys
• Field preparation and hygiene products

While we strive for precision, slight variations in color or size may occur. Product images are representative but may differ slightly from actual items.

2.2 Product Restrictions

Certain products have special requirements:

• Electronic devices: May be subject to regional regulations
• Scent elimination products: Not returnable once opened due to hygiene
• Decoys: Must comply with local hunting regulations

3. Ordering and Payment

3.1 Order Process

When you place an order:

1. You receive an order confirmation email (not a receipt)
2. We process orders within 1-2 business days (longer during peak season: Sept-Nov)
3. You’ll receive shipping confirmation when your gear is en route

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are secured with SSL encryption. You agree to provide accurate payment information and authorize us to charge the full amount.

3.3 Pricing and Taxes

Prices are in USD. International customers may be responsible for:

• Customs duties
• Import taxes
• Other fees imposed by your country

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95): Via DHL/FedEx (10-15 business days)
• Free Shipping: For orders over $50 via EMS (15-25 business days)

Note: We cannot ship to Asia or certain remote areas due to logistical constraints.

4.2 Delivery Responsibilities

Once shipped:

• You’re responsible for providing accurate shipping information
• Undeliverable packages will be returned at your expense
• Signature may be required for certain high-value items

5. Returns and Exchanges

5.1 Return Policy

We stand behind our gear like we stand downwind – with confidence. Returns must:

• Be initiated within 15 days of delivery
• Include all original packaging and tags
• Be in unused condition (except for defective items)

5.2 Non-Returnable Items

For safety and hygiene, we cannot accept returns on:

• Opened scent control products (sprays, shampoos, lotions)
• Used electronic scent elimination devices
• Personal hygiene items (deodorants, wash products)

5.3 Return Process

To return an item:

1. Email [email protected] within 15 days
2. Wait for return authorization (24-48 hour response)
3. Ship to: Sitko Shop Returns, 3170 Heron Way, Portland, US 97205

Original shipping costs are non-refundable unless the return is our error.

6. User Responsibilities

6.1 Account Security

If you create an account, you’re responsible for:

• Maintaining password confidentiality
• All activities under your account
• Promptly notifying us of unauthorized access

6.2 Legal Compliance

You agree to:

• Use products in accordance with local hunting laws
• Not resell products in violation of manufacturer agreements
• Comply with all applicable export/import regulations

7. Limitations of Liability

Sitko Shop shall not be liable for:

• Incorrect product use or failure to follow scent control protocols
• Hunting outcomes or game detection results
• Delays due to customs processing or carrier issues
• Consequential damages from product use

Our maximum liability is limited to the purchase price of the product in question.

8. General Provisions

8.1 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

8.2 Governing Law

These terms are governed by Oregon law. Disputes shall be resolved in Portland courts.

8.3 Contact Information

For questions:

Sitko Shop
3170 Heron Way
Portland, US 97205
Email: [email protected]