Privacy Policy

At Sitko Shop, we understand that privacy is as essential to our customers as scent control is to a successful hunt. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit sitkoshop.com or purchase our premium hunting gear.

1. Information We Collect

Like carefully tracking game, we collect only necessary information to provide exceptional service:

• Personal Identification: Name, shipping/billing address, email, and phone number when you create an account or place orders for decoys, scent elimination products, or other hunting gear.
• Payment Information: Encrypted payment details through our PCI-compliant processors when purchasing essential gear like electronic scent eliminators or predator decoys.
• Hunting Preferences: Product interests and purchase history to recommend relevant gear such as outerwear or turkey decoys.
• Technical Data: IP address, browser type, and device information to optimize your browsing experience.
• Communication Records: Correspondence regarding orders of high-value items like complete scent control systems.

2. How We Use Your Information

We handle your data with the same precision as field-testing our hunting equipment:

• Process orders for scent elimination sprays, decoys, and other gear with military-grade encryption
• Provide customer support for international shipments of outerwear or bulk scent control products
• Improve our product offerings based on hunting community needs
• Send seasonal updates about new arrivals for deer season or predator hunting gear (with your consent)
• Prevent fraud, particularly during peak seasons (Sept-Nov)
• Comply with hunting equipment export regulations

3. Data Sharing & Disclosure

We’re as selective about sharing data as you are about sharing hunting spots:

• Service Providers: Trusted partners like shipping carriers for delivering your duffle bags or decoys worldwide
• Payment Processors: Secure providers like PayPal for handling transactions
• Legal Compliance: When required by law for international orders of hunting equipment
• Business Transfers: In case of company restructuring, with continued protection of your data

We never sell your personal information to third-party marketers.

4. International Data Transfers

For our global hunting community outside Asia and certain remote areas, we transfer data with appropriate safeguards as required by international privacy laws.

5. Data Storage & Security

We protect your data with the same vigilance as premium scent control technology:

• 256-bit SSL encryption for all transactions
• PCI DSS Level 1 compliant payment processing
• Regular security audits of our systems
• Limited employee access to sensitive data
• Secure data centers with 24/7 monitoring

While we implement these field-tested security measures, no system is completely impenetrable.

6. Your Rights

You maintain control over your information:

• Access: Request details about personal data we hold
• Correction: Update inaccurate information (especially important for shipping hunting gear)
• Deletion: Request removal of certain data, where legally permissible
• Opt-Out: Unsubscribe from marketing communications about new decoys or seasonal promotions
• Restriction: Limit how we use your data in specific circumstances

To exercise these rights, contact us at [email protected].

7. Cookies & Tracking Technologies

We use these tools like trail cameras – to enhance your experience without intruding:

• Essential Cookies: Required for functions like adding decoys to your cart
• Performance Cookies: Help improve our website functionality
• Analytics Cookies: Understand how hunters navigate our site to improve product displays
• Advertising Cookies: Show relevant gear like scent elimination products (with consent)

Manage preferences through your browser settings or our cookie consent tool.

8. Children’s Privacy

Our hunting gear is intended for adult users. We do not knowingly collect data from children under 16 without parental consent.

9. Policy Updates

We may update this policy as regulations evolve, just as hunting techniques advance. Significant changes will be communicated to our hunting community.